Privacy Policy
Your privacy is important to us. This policy outlines how we collect, use, and protect your information when you use FFmpegLab.
1. Information We Collect
At FFmpegLab, we collect the following types of information to provide and improve our service:
- Personal information you provide — such as your email address, name, and account credentials when you sign up.
- Usage data and analytics — including how you interact with the IDE, API calls, render jobs, and feature usage patterns to help us improve performance and user experience.
- Project metadata — such as project names, render configurations, and filter graphs you create. Your actual media files remain under your control.
- Device and browser information — to ensure compatibility and diagnose technical issues.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our service — including rendering, project storage, and collaboration features.
- To notify you about changes to our service, new features, or important updates.
- To allow you to participate in interactive features such as real-time collaboration and team sharing.
- To provide customer support and respond to your inquiries.
- To gather analysis and valuable information so that we can improve our service.
- To monitor usage patterns and detect, prevent, and address technical issues.
- To enforce our Terms of Service and protect the security and integrity of our platform.
3. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These include encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
4. Self-Hosting & Local Processing
FFmpegLab is designed with privacy in mind. When you use the self-hosted version of our software, your media files, render jobs, and project data are processed entirely on your own infrastructure. We do not have access to your footage, renders, or database when you choose to self-host. The cloud-hosted version of FFmpegLab processes your data on our servers in accordance with this policy.
5. Third-Party Services
We may employ third-party companies and individuals to facilitate our service, provide service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
FFmpegLab integrates with services such as Supabase, PostgreSQL, and S3-compatible storage. When you use these integrations, your data is subject to the privacy policies of those respective services.
6. Cookies & Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and remember your preferences. You can control cookie settings through your browser preferences. We do not use third-party tracking cookies for advertising purposes.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our service. If you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, unless we are required to retain it for legal or compliance reasons.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information.
- Withdraw consent at any time where we rely on your consent to process your information.
- Object to or restrict certain types of processing.
- Request a copy of your data in a portable format.
To exercise any of these rights, please contact us at [email protected].
9. Children's Privacy
Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove that information.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us at: